Terms and Conditions / Act on Specified Commercial Transactions

Seller | Haruka Sekizawa Jewelry
Brand Owner | Haruka Sekizawa
 

email | info@harukasekizawa.com
Oficial website | http://www.harukasekizawa.com
 
How to order
Please contact me via email. (info@harukasekizawa.com)
 
Charges that apply (excluding the cost of the item) | Shipping charges | 
 
Time frame
As all items sold are made to order, I will start working on your item once an order is placed.
It will take about a month for your item to be delivered.
 
Return and Exchange Policy
Returns and exchanges will be accepted within 7 days of the delivery confirmation date. 
After this time period, your items will not be eligible for return or exchange. Some exclusions may apply.
 
Examples of items that are not eligible for exchange or return
・ Custom order made pieces
・ When a piece has been damaged by the customer
・ The piece is different from what you expected.